Updated 01/01/2024

This is the Privacy Policy via the website owned by WaterWays Travel Inc (“brand website”). This policy applies to all online communication with WaterWays Travel Inc owned brands. When you provide us with online information through this Website, we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. Please note that your visit to our Website is subject to this Privacy Policy and our Terms and Conditions.

At all times, we reserve the right to disclose any information, including personally identifiable information, to comply with any applicable law, regulation, legal process or governmental request; to protect WaterWays Travel Inc rights or property (including without limitation in the event of a transfer of control of a WaterWays Travel Inc company, affiliate, or brand, or substantially all of its assets), or during emergencies when safety is at risk, or for credit fraud protection and risk reduction purposes.

1. INFORMATION COLLECTION AND USE

We only collect personally identifiable information about you via this Website when you provide it in connection with a request for a product, service, or information. For example, if you decide to book a trip, we will ask you for your delivery and billing address, phone number(s), email address, credit card number and its expiration date. If you decide to complete a trip inquiry, booking form or survey, we may ask you for information such as your contact information (e.g., name, e-mail address and mailing address), age group or birth date. When you submit your personally identifiable information on this Website, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy. WaterWays Travel Inc companies may use the information that you provide to fulfill your request for a product, information, or other service, or respond to an email or other request, as well as to create and deliver to you our newsletters or surveys, communications containing product information, usage tips or promotions, help improve our website(s) or services, or customize visitors’ experience at our website(s). We do not share your credit card, email address, phone number or other account information with unaffiliated third parties unless you authorize us to do so, or if it is necessary to fulfill our responsibilities including, but not limited to, delivering a product or service that you order. If you prefer not to receive email marketing communications from us or from third parties, please see Section 7 below. You cannot opt-out of receiving communications from WaterWays Travel Inc (or third parties who may assist us) relating to a specific order or request for a product or service. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.

We may also collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular. Information gathered may be used in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. This Website is intended for adults. We do not knowingly collect personal information from children under the age of 13. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us at [email protected] if they want this information deleted from our files so that it is not in retrievable form. If we otherwise obtain knowledge that we have personally identifiable information about a child under 13 in retrievable form in our files, we will delete that information from our existing files so that it is not retrievable.

2. ENSURING YOUR SECURITY

We use the Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information and ensures secure online ordering. SSL Internet connections are encrypted, and thus protect all credit card ordering information, including your name, address and credit card number, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrictions on employee access, to safeguard your personal information.

3. TECHNOLOGY UTILIZED

There are two commonly used technologies used on this site, clear gifs and cookies. We use these to monitor the performance of the site and to measure its effectiveness. “Cookies” are small pieces of information stored by your browser on your computer’s hard drive. We do not use cookies to obtain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent this. Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances. If you disable cookies, you may be unable to order or use other features of our sites. If you experience any problems, please email us at [email protected]. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. Clear gifs are not tied to users’ personally identifiable information.

4. THIRD PARTIES

We may rely on other companies and individuals to perform functions on our behalf. Examples include data analysis firms, customer support specialists, webhosting companies, and fulfillment companies (e.g., companies that fill product orders or coordinate mailings). If you do not want to receive email marketing communications, see section 7 below for opt-out information. Our website may offer links to and from other third party sites. Other sites have their own policies regarding privacy. If you visit one of these sites, you may want to review the privacy policy on that site. For example, you may have linked to the WaterWays Travel Inc brand site through a banner advertisement on another site. In such cases the site you have linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

5. NOTIFICATION OF CHANGES

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy.

6. EMAIL & SMS MARKETING

We want to communicate with you via email correspondence only if you want to hear from us. When you purchase a WaterWays Travel Inc product, we may from time to time send you email messages describing new products, special offers, and great values. If for any reason you would no longer like to receive email messages from the WaterWays Travel Inc brand you purchased, you can remove yourself by sending an e-mail with your last name and e-mail address to [email protected]. Please allow up to 10 days for us to process your request. Your privacy is important to us, and for this reason we will never share or sell your email address or phone number with any third parties for direct marketing purposes. Please note, if you decide not to receive marketing emails from a WaterWays Travel Inc brand, you may still receive “Transactional” email messages regarding your order (i.e. order confirmation, shipping information, customer service notifications, etc.).

SMS messages will only be sent in response to your questions via Text Message. SMS messages will only involve your current trip details that you are already booked in and you will never be sent marketing material via text message. You can opt out text message communication but text “STOP” to 310-584-9900.

We collect your information but we will NOT share or sell your information any information you provide will kept on file and will NOT be shared with anyone. We compliance to protect your information. Update your Opt-out information on our website here. If you have questions or concerns regarding this statement, please contact us at [email protected].